Frequently Asked Questions

Yes, အသင်းခွဲခြမ်းစိတ်ဖြာ operates under a Curacao eGaming license, which means we comply with anti‑money laundering (AML) standards and player‑protection rules. The license number is displayed in the footer of the site. You can verify the license on the Curacao eGaming regulator's public register.

After registration, go to “My Account” → “Verification” and upload a clear photo of a government‑issued ID (passport, national ID, or driver’s licence) and a proof of address (utility bill or bank statement dated within the last three months). The KYC team usually reviews documents within 24‑48 hours; once approved you can fund your account and place bets.

We offer pre‑match and live markets such as 1X2, Asian Handicap, Over/Under, Both Teams to Score, Correct Score, and player‑specific props. Minimum stake per bet is 0.20 USD (or equivalent in your currency). Higher limits apply to special markets and in‑play bets; check the bet slip for exact limits.

New customers receive a 100 % match bonus up to 100 USD, subject to a 30× rollover on the bonus amount only. The rollover must be completed within 14 days of activation; failure to meet the deadline results in forfeiture of the bonus and any associated winnings.

First check the “Transaction History” page to confirm the request status; if it still shows “Processing” after three business days, contact support via live chat or email at support@[brand].com. Provide your transaction ID and account details. Our support team will investigate and, if the delay is due to internal review, will give a concrete timeline within 24 hours.

Using multiple accounts is a violation of our Terms of Service; any detected duplicate accounts will be merged or closed and balances may be confiscated. Arbitrage betting is permitted only if it does not exploit promotional offers or technical errors; however, the platform reserves the right to limit or restrict accounts that consistently engage in arbitrage without violating other rules.